Miss P - Brislington
I have recently purchased a flat in Bristol and dealt with Ian Jones and his team during this purchase. This was my first property so in many respects I did not know exactly what I was doing and I had also spent a year prior to this trying to buy another flat that fell through at the last minute due to the seller pulling out.
Right from the beginning of the process Ian and his team were fantastic and appreciated I was a first time buyer who had been through a tough time. They took the time to explain everything to me and made sure they answered any questions I had very promptly. From my first flat I had found some previous estates agents to be unhelpful and I would chase them for days or weeks to get an answer but with Ian and his team the answer usually came within minutes! They were also incredible friendly and professional in all my dealings with them.
The flat itself actually took a long time to go through due to difficulties on the sellers side and there was a lot of chasing to be done to get the matter resolved. I found Ian and his team brilliant in this respect as they constantly chased the matter and kept me informed throughout. They were in contact with the seller and his solicitor and me whenever this was necessary and did far more chasing and work than my solicitor did. I was surprised at this based on my previous experiences with estate agents just how much chasing they did to get the matter resolved and how good they were at keeping me informed.
The flat has now gone through and I really think Ian and his team were integral in making this happen and I can't thank them enough for all their help and support.
My experience was based on buying a property with them and I can only imagine they would be equally excellent if they were selling a property for you.
I really can't recommend them highly enough and would say buying or selling a property that Ian Jones estate agents would be a great choice.
Ms J - St. George
I choose Ian Jones as my selling estate agent for his good knowledge of the housing market and how best to sell my property. During the process I had constant viewing and a lot of contact from Ian himself and the team mainly Tina and Kerry All 3 staff and the others I found to be friendly and genuinely want the best for myself and my sale During the sale itself I was kept constantly updated either via email or calls Thank you for everything and I recommend anyone to use them to sell a house in the future!
Ms U - St. George
Great customer service, very professional throughout. Would definitely recommend.
Mr S - Kingswood
"We've worked with the team at Ian Jones a few times now, and I wouldn't hesitate to recommend them to anybody. A great, friendly team, backed up with relevant local knowledge, is exactly what you want on your side when selling a property. I've watched people struggling with cheaper, online solutions so many times, and for me, it is a false economy and can also lead to a lot of stress which is never worth it in my opinion. We sold our house and moved out of the area, which was stressful enough, but you helped make that part of the process easy and smooth. Thanks again Ian and Co, you helped make our dream a reality."
Mr M - Kingswood
The process of moving house is stressful and seemingly designed to create challenge at every stage. I cannot thank Ian Jones and his wonderful staff enough for being a really caring and professional thread of reason through the whole process.
I really felt a level of personal care and commitment along side all the professional expertise and this meant so much and made such a difference.
I must say that I feel that my experience of working with Ian Jones completely confirms my belief that there is a dimension to a small local company that no large chain can match.
Excellent service and lovely people.
Mr I - Kingswood
Great service ,very professional and easy to deal with.
Really helped me out from start to finish.
You will not get the personal care from anyone else, call them day or night.
I cannot speak highly enough of the whole team and will use again.
Mrs V - Kingswood
Dear Ian, Tina and Kerry,
Thank you so much for all your help and guidance.
You have made my experience of selling my house so much less stressful than it could have been!! Extra special thanks to Ian in coming to my rescue in my hour of need with my washing machine!!!!
Miss S - Kingswood
To Ian, Kerry & Tina,
Thank you for everything you did to help with our move. You went above and beyond to make everything go as smoothly as possible and I am so grateful for this.
You provided such a fantastic service, but one that is so personal and caring. Thank you for everything.
Mr & Mrs M
Dear Ian & team,
Can't thank you all enough for the wonderful service you've provided and for the friendly helpful happy team that has got us through this stressful time! We couldn't have done it without you all!
Ms B Kingswood
Thank you so much for all your help on the purchase of our house. We needed a fast completion on the property and there is no doubt that without your hard work, it would not have happened. I have never known an Estate Agent to work so hard for both the seller and the buyer and seriously doubt that we would have received this attention from elsewhere. I would have no hesitation in recommending you to prospective sellers.
Ms B - Kingswood
Thank you for everything fantastic service, great communication, always kept up to date and so helpful. Would highly recommend you.
Mr & Mrs W - Kingswood
Thank you so much Ian, you have been an absolute delight to have had working on our behalf. Its been great being able to keep in touch with you, especially given the huge distance away that we are!
We will certainly be recommending your services to any of our friends back in the UK who might be selling up in the future.
Once again, thank you, and Tina of course, for all of your help, guidance and support over the past 6 months.
Mr S - Longwell Green
Ian and his team have made purchasing my first house as straightforward a process as is possible. Ian was welcoming, polite and understanding from the moment I met him and could tell that he would be the sort of person I would want involved in such an important process. The team are always quick to respond to any questions or problems and clearly have the buyer at the forefront of their philosophies. I would recommend Ian, Tina and co to anyone looking to purchase a house and should I move at any point they would be my first point of call.
Mrs M - Kingswood
Many thanks for the care and help you have given the family in what is never an easy time.
Mrs C - Hanham
To Ian, Tina and the team, Thank you for all that you did during the sale of High St. Couldn't have chosen better. best wishes to you all.
Mr & Mrs B - Keynsham
Just to say thanks for all you have done for us! Loving our new home.
Mr C - Kingswood
Thank you for all your hard work in selling Walnut lane and helping us securing our dream house!
Mr & Mrs L - North Common
Thank you for your kind service, we would recommend you anytime.
Miss H - Longwell Green
It has been a pleasure going through the sale process with you.
We hope to use your services again in the future!
Mrs E - St George
I cannot thank you all enough for making the sale of my house and the process from beginning to end so easy. I take my hat off to all of you, a first class service".
Ms R - Barrs Court
I just wanted to say a big thank you for all your help and being so up beat every time I called you, regarding the sale of my house.
Hope your business continues to expand and I hope will be sure to recommend you to anyone I know who might be thinking of selling.
Mr & Mrs C - North Common
G and I just wanted to say thank you for all the work that you put in to selling our house.
You went above and beyond on so many occasions and helped make stressful situations a little less so! " We will continue to recommend you to our friends and family.